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Our Promise To You

Our Promise To You ​

​Briggate Travel's 3 Commitments For Your Peace Of Mind

ATOL number
ABTOT number

01 Financial Protection & Security

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under its ATOL Franchise and The Package Travel and Linked Travel Arrangements Regulations 2018 for Briggate Travel, a trading name of Ambrose & Rose Ltd., ABTOT number 5568, ATOL number 12621 and in the event of insolvency, protection is provided for the following:
 

  1. non-flight packages;

  2. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK; and

  3. flight inclusive packages, flight only and linked travel arrangements (LTAs) sold as a principal under the ABTOT ATOL Franchise.


ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made by customers outside the UK are only protected by ABTOT when purchased directly with Briggate Travel.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call ABTOT’s 24/7 helpline on +44 (0)1702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made

You can find out more about ABTOT here: https://www.abtot.com/

All the flights and flight inclusive holidays on this website are financially protected either by ABTOT or the ATOL scheme. When you pay for something protected by the ATOL scheme you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

02 Low Overheads, Lower Cost

We don't do this only for the love of travel, but we know that our travellers will always look out for the best value. Our overheads are small, but our buying power is strong, and we will ensure that we remain focused on value for money. We will also offer alternatives on request, so that your ideal destination can still be achieved, even if your first choice may not be in budget.

03 Flexibility, Wherever Possible

We know that changes to plans can and sometimes must happen. In this instance, we commit to working with you and negotiating on your behalf with our suppliers to offer the greatest possible flexibility. However, not all changes will be possible, but we promise to go into any negotiation with an open mind and to do the best for our clients. 

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Read our Booking Terms & Conditions

Briggate Travel

Thanks For The Photography

As anyone who is less than proficient with their photography knows, the proof of a great photograph is in how it helps us remember and relive the experience, or how it inspires us to go and see places and things first hand. We are so grateful to the many photographers who have kindly contributed their hard work and expertise, and who have allowed us to use their photography on this site and elsewhere, including (but not limited to):

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Bret Charman Wildlife Photography

Tessa Bott

Niels van Gijn and Foxes Safari Camps

The many lodges & National Parks / Reserves who conserve and care for wildlife

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What Our Adventurists Say...

“Thank you Robin & Robert for arranging our perfect, personalised trip to South Africa. The preparation and the trip itself was all about translating our ideas into real experiences. We had great conversations and had so much fun arranging our holiday with you. You created a once-in-a-lifetime adventure based on your in-depth knowledge and networks."

Barbara S, Hamburg - Germany

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Your Adventure, Your Way

All good things start with a conversation and planning your holiday shouldn't be like flicking through a catalogue. Email us, book a free consultation, or give us a call, to get your next bespoke adventure underway.

Phone:

+44 (0)7516 766404

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